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Ken Johnston is a Principal Data Science Manager on the Microsoft Core Data Science team where for the past four years he and his team focus their research on building AI and ML models for Post Sales Monetization, AI Driven Selling, and Business Intelligence for the commercial and education segments. He is a frequent presenter, a regular blogger, and an author. Since joining Microsoft in 1998 Johnston has filled many other roles, including GPM for Bing Data Quality and Measurements and Group Engineering Manager for Bing Shopping and Data Operations. For two and a half years (2004-2006) he served as the Microsoft Director of Test and Operations Excellence. He earned his MBA from the University of Washington Foster School of Business in 2003. His is a co-author of "How we Test Software at Microsoft" and contributing author to "Experiences of Test Automation: Case Studies of Software Test Automation." For more information contact him through twitter @rkjohnston or LinkedIn https://w